Even a savvy shopper occasionally makes a mistake. You know what I'm talking about. You buy something and the minute you walk out of the store you have shoppers remorse, BIG TIME. And what makes the whole experience worse is having to deal with a retailer who treats you with disdain and contempt, pointing to a dippy little sign next to the cash that reads: "ALL SALES FINAL, EXCHANGE ONLY".
A dissatisfied customer should be able to return any purchase for full refund within a reasonable amount of time, if said purchase is obviously unused with original sales tags intact. Retailers who give attitude instead of service will find themselves without customers. End of rant.
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